Frequently Asked Questions
Have questions and need answers? Take a look at this list of our most common questions to see if you can find your answer.
Can't find the answers you're looking for? Feel free to reach out and Contact Us today!
Order Questions
S3 Coilover Questions
How long until an item is restocked?
We have shipments coming in monthly.
We do our best to keep all of our inventory filled. However, there are times where a backorder or parts unavailability leads us to go out of stock on some items.
Generally, most items are restocked within 5-7 weeks.
Are you planning to release new vehicle applications?
Yes! We are always working hard behind the scenes to develop new vehicle applications. Additionally, we constantly look for ways to refine and improve our current product line including releasing new types of higher performing coilover systems for existing applications.
Contact us if you are looking for a suspension kit for your vehicle if we do not offer it.
How long do custom coilover kits take to make?
Each coilover system is carefully built by hand at our facility according to your needed specifications.
On average it takes 6-9 weeks to fully complete and ship custom built systems.
What options are available for custom coilovers?
Since all of our systems are hand built in our facility, we are able to curate a system that is extremely specific to your need!
We offer completely custom valving and nitrogen pressures in addition to tuning for any spring rate you select.
Contact Us and let us help you spec the perfect system for your vehicle!
Where are your coilovers made?
We use high quality products from Japan, Europe, and USA. It is then manufactured in Taiwan.
We assemble each Swift Spring here at our facility in California.
What should I expect for longevity of your coilovers?
Our coilovers are developed and tested thoroughly during their engineering phase to ensure reliability and strength when being used under heavy racing/track conditions.
Unfortunately, it's hard to measure the lifetime of a specific coilover system as each vehicle is unique in its frequency of use (and abuse!). However, we do offer a 2 year warranty for all of our coilover systems and they are completely rebuildable therafter should any issues occur!
What are the specifics of your warranty?
Each coilover system we provide is covered by a non-transferrable 2 year warranty that covers all hard parts including mounts/shock bodies. Seals, shock shafts, internal fluids, and any leaks within the 2 year period are also covered.
Warranties begin on the date of purchase.
Warranties will be void if products show abuse, improper installation, or physical damage from accidents, abusive street use, potholes or large speed bumps.
Any products that are altered, opening of shocks, or any outside repair work not completed by S3 Suspension will void the warranty.
Coilovers are rebuilt in house, if you have a warranty claim that is approved. We have a 7-10 business day turnaround time.
Have more questions?
We understand, buying suspension for your vehicle can lead to a lot of uncertainty. Luckily, we are here to help! We have a team of highly skilled, technical individuals available to answer your questions. Whether it's a question about your order, or you're looking for advice on a custom coilover system, we have you covered.